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Shipping policy

Shipping Policy

Overview

At CEO GALILEO, we are committed to delivering your order safely, efficiently, and as quickly as possible. We proudly ship to customers around the world and work with trusted shipping partners to ensure a smooth delivery experience.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

During product launches, holidays, or high-demand periods, processing times may be slightly extended.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Shipping Options

We offer:

  • Standard Shipping

  • Express Shipping

  • International Shipping

Available shipping methods and delivery estimates will be displayed at checkout.

Estimated Delivery Times

United States

  • Standard Shipping: 3–7 Business Days

  • Express Shipping: 1–3 Business Days

International Orders

  • Standard Shipping: 7–15 Business Days

  • Express Shipping: 3–7 Business Days

Delivery times are estimates and may vary depending on destination, customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

From time to time, CEO GALILEO may offer free shipping promotions on qualifying orders.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email.

You can use this tracking information to monitor the progress of your shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by local authorities.

These fees are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

Lost or Delayed Shipments

While we work with reliable shipping partners, delays can occasionally occur.

If your order appears lost or significantly delayed, please contact our support team and we will assist you in resolving the issue.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

CEO GALILEO is not responsible for delays or delivery issues resulting from incorrect or incomplete addresses.

Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery and include photos of the packaging and product so we can assist you promptly.

Contact Us

If you have any questions regarding shipping, delivery times, or tracking information, please contact us through our Contact page.

Last Updated: 2026

CEO GALILEO
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